1. About This Privacy Policy
This Privacy Policy explains how Empoweredminds International LLP (“we”, “us” or “our”) collects, uses, stores and discloses personal information in connection with Outsell Not Sellout™ (“OSSO”), including our websites, masterclasses, discovery conversations, programs, membership areas and related communications.
We are committed to handling personal information responsibly and in accordance with applicable data-protection requirements, including Singapore’s Personal Data Protection Act 2012 (“PDPA”), where applicable.
2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
• your name• email address
• telephone or WhatsApp number, where provided
• country or general location information
• registration and booking information
• information you voluntarily provide in forms, surveys or conversations
• program enrolment and participation information• payment and transaction information
• communications between you and us
• website usage and technical information, such as browser, device, IP address and interaction data where collected by our website or service providers
We only seek to collect information that is reasonably relevant to providing, administering, improving or communicating about our services.
3. Payment Information
Payments for OSSO products and programs may be processed through third-party payment providers such as Stripe.
We do not ordinarily receive or store your complete payment-card details.
Payment providers process payment information according to their own security standards, terms and privacy practices.We may receive transaction-related information such as your name, email address, payment status, amount paid, payment plan and transaction reference.
4. How We Use Your Information
We may use personal information to:
• register you for masterclasses, events or programs
• arrange Discovery Conversations or other appointments
• process and administer purchases and payment plans
• create and manage your membership or course access
• provide course materials, training and participant support
• send transactional messages, reminders and program information
• respond to enquiries and support requests
• communicate with you about OSSO and related services where permitted• maintain business and transaction records
• improve our programs, communications, websites and participant experience
• prevent misuse, fraud or security issues
• comply with legal, regulatory, accounting or contractual obligations
5. Marketing Communications
Where permitted by applicable law and based on your interaction or consent where required, we may send you educational content, program updates, invitations and information about OSSO or related services.
You may unsubscribe from marketing emails using the unsubscribe facility provided in those emails.Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications concerning a booking, purchase, payment or program in which you are participating.
6. Service Providers
We use third-party platforms and service providers to operate parts of our business.
These may include services used for:• website, funnel and membership delivery• payment processing• email communication• appointment scheduling• online meetings and live training• analytics, security and technical operationsAt the time of this Policy, services used in connection with OSSO may include FlexiFunnels/FlexiMembership, Stripe, SendFox, TidyCal and Google services.
These providers may process personal information on our behalf or as independent service providers according to their respective terms and privacy policies.Some providers may process or store information outside Singapore.
7. International Transfers
Because some of our technology and service providers operate internationally, personal information may be processed or stored outside Singapore.
Where applicable, we take reasonable steps to use reputable providers and to handle such transfers consistently with applicable data-protection requirements.
8. Cookies and Similar Technologies
Our websites and third-party platforms may use cookies and similar technologies for essential website functionality, security, analytics, remembering preferences and, where implemented, measuring the effectiveness of advertising or communications.
Where required, you may be given choices regarding non-essential cookies.
You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
9. Information Shared During Programs
Participants may voluntarily discuss business situations, clients, prospects or other real-world examples during training or program activities.
You are responsible for ensuring that information you provide about another person is shared lawfully and appropriately. Where possible, avoid providing unnecessary personally identifiable or confidential information about clients, prospects or third parties.In particular, BuyerBlueprintAI™ does not require participants to disclose unnecessary sensitive or confidential personal information about another individual.
10. Disclosure of Personal Information
We do not sell your personal information.
We may disclose information where reasonably necessary to:• service providers supporting our operations• professional advisers such as accountants or legal advisers• payment and financial-service providers• governmental, regulatory or law-enforcement authorities where legally required• protect our legal rights, users, systems or business.
We may also disclose information with your consent or where otherwise permitted or required by law.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business and transaction records, resolving disputes and meeting legal, tax, accounting or regulatory requirements.Retention periods may differ depending on the type of information and the reason it is held.
12. Security
We take reasonable administrative and technical measures to protect personal information in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, loss or similar risks.No internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Access, Correction and Other Requests
Subject to applicable law, you may contact us regarding access to or correction of personal information we hold about you, or with questions concerning how your information is handled.
Where applicable, you may also withdraw consent previously provided for particular uses of your personal information. Withdrawal of consent may affect our ability to provide services that require that information.We may need to verify your identity before processing certain requests.
14. Third-Party Websites and Services
Our websites or communications may contain links to third-party websites or services.Their privacy practices are governed by their own policies.
We are not responsible for the privacy practices of independent third-party websites or services.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or applicable requirements.The current version will be made available through our website, with its effective date shown above.
16. Contact
Questions concerning these Terms or your enrolment may be sent to:
Empoweredminds International LLP
Outsell Not Sellout™
Email: mark@outsellnotsellout.com